FAQs & Help


TRACKING
An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from Futuregadget's page.

WHEN WILL I GET MY STUFF?
In-stock orders normally ship within 1-2 business days.
Is it safe to use my credit/debit card details online?
At Futuregadget Store we understand that security when shopping online is essential. That's why the second you enter the order process, every piece of information that is transferred between you and us is 128 bit encrypted using SSL encryption. So even if it was intercepted, it would be useless information. Please look for the padlock when you enter the secure sections of our site. The small padlock normally appears at the bottom of your screen. You can also check the address bar, normally it will start HTTP://, however, when you enter the secure pages it will add an "s" therefore it will begin https://.

Can I amend my order?
This depends on the status of your order, where possible we will amend your order. Please email us and we will do our best. Please note once an order status has been changed to 'Shipped' then we are unable to amend the order.
Haven't I received my order yet?
If you think your order should have been with you already then please check the standard delivery times below. Occasionally delivery can take a little longer so please allow 12 to 20 days before contacting us.
Do you share my details with anybody else
We do not share, sell or pass on your details to any other 3rd party.
Help...none of the above answer my question?!
If we haven't answered your question then please contact us and we'll try our best to help you!